HerEmpire.ca
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Privacy & Security

At HerEmpire, your privacy and security are extremely important to us. This Privacy & Security Policy explains how HerEmpire collects, uses, discloses, and protects your personal information when you visit or make a purchase from our website.

We may update this policy from time to time, so we encourage you to review it periodically.

This Privacy Policy Explains

  • Why HerEmpire collects your personal information

  • How we use the information you provide when purchasing a product

  • Why we require your email address

  • Our use of cookies and similar technologies

  • How we keep your payment information secure

  • How we ensure discreet billing and shipping

Why We Collect Your Personal Information

We collect personal information to provide you with a safe, seamless, personalized, and enjoyable shopping experience. This information helps us to:

  • Process and fulfill orders

  • Improve website functionality and user experience

  • Personalize future visits

  • Comply with legal and contractual obligations

  • Prevent fraud, misuse, and other unlawful activities

  • Communicate promotions or updates (with your consent)

We may retain certain information to improve the quality and relevance of your future interactions with HerEmpire.

How We Use Purchase Information

All purchase and transaction data is kept strictly confidential and is used only for:

  • Order processing

  • Internal reporting

  • Customer support

We do not sell, rent, or trade your personal or payment information to third parties.

Analytics & Marketing Use

We may use limited information such as browsing activity, purchase history, or email engagement to:

  • Improve website performance

  • Enhance customer experience

  • Offer relevant promotions or product recommendations

All marketing communications are optional and based on your consent.

Do We Share Your Information with Third Parties?

We do not sell or distribute your personal information.

However, we may share limited data with trusted service providers (such as analytics, marketing, payment, and logistics partners) strictly to support our business operations. All partners are bound by confidentiality and data protection agreements.

Why We Require Your Email Address

Your email address is required to:

  • Confirm your order

  • Notify you of shipping and delivery updates

  • Share important account or website updates

  • Inform you of new products or offers (optional)

You may unsubscribe from marketing emails at any time.

Cookies & Tracking Technologies

We use cookies and similar technologies to:

  • Maintain your shopping cart

  • Improve site navigation

  • Analyze website usage

These technologies help us deliver a smoother and more personalized shopping experience.

Payment Security

We use SSL (Secure Socket Layer) encryption — the same security technology used by banks and financial institutions — to protect all payment and personal information submitted on our website.

Discreet Billing & Shipping

To protect your privacy:

  • Orders are shipped in plain, unbranded packaging

  • Billing statements display our parent company name, not product details

How to Delete Your Information

We respect your right to privacy and data protection.

To request deletion of your personal data, please email our customer support team with the following details:

  • Your full name (as it appears on your account)

  • Your registered email address

  • Subject line: Account Data Deletion Request

Deletion requests are typically processed within 48 hours.

Disconnecting from Meta / Facebook

If you have connected your account using Meta/Facebook, you can unlink it by following these steps:

Facebook → Settings & Privacy → Security and Login → Apps and Websites

Locate HerEmpire and select Remove.

Contact Us

If you have any questions regarding this Privacy & Security Policy, please contact our customer support team through our website.

Last Updated: January 2026