Terms of Service

This website is operated by HerEmpire.ca. Throughout the site, the terms "we", "us", and "our" refer to HerEmpire.ca. HerEmpire.ca offers this website, including all information, tools, and services available from this site, conditioned upon your acceptance of these Terms of Service and any policies referenced here.

By visiting our site or purchasing from us, you engage in our service and agree to be bound by these Terms of Service. Please read them carefully before using the website. If you do not agree, you should not access the website or use our services.

Our store is hosted on Shopify Inc., which provides the e-commerce platform that allows us to sell products and services to you.

Adult-Only Store Terms

HerEmpire.ca is intended for adults only. By using this website or placing an order, you confirm that you are at least 18 years of age or the age of majority in your province, state, or jurisdiction, whichever is higher.

You agree that you will not:

• Use our products or website for any illegal or unauthorized purpose.
• Violate any laws in your jurisdiction.
• Transmit viruses, malware, or any destructive code.
• Misrepresent your age, identity, billing information, or shipping information.

General Conditions

• We reserve the right to refuse service to anyone for any reason at any time.
• Your content, excluding payment information, may be transferred unencrypted across networks as part of normal website operation.
• Credit card and payment information is encrypted during transfer over networks.
• You may not reproduce, duplicate, copy, sell, resell, or exploit any portion of the service without written permission from HerEmpire.

Accuracy, Completeness, and Timeliness of Information

We work to keep website information accurate and current, but we are not responsible if information on this site is inaccurate, incomplete, or outdated. Product information is provided for general shopping guidance and may change without notice.

Products, Pricing, and Availability

• Product prices are listed in Canadian dollars unless otherwise stated.
• Prices and availability are subject to change without notice.
• We may limit quantities or refuse orders at our discretion.
• Some products may be available exclusively online and may have limited quantities.
• Returns and exchanges are subject to our Refund Policy.

Product Use and Safety

Products sold by HerEmpire are intended for adult personal wellness use. Customers are responsible for reading product descriptions, ingredients, warnings, and care instructions before use. If you have a medical concern, sensitivity, allergy, or safety question, consult a qualified professional before using a product.

Billing and Account Information

We reserve the right to refuse, cancel, or limit any order. Restrictions may apply to orders placed under the same account, credit card, billing address, shipping address, or customer profile.

You agree to provide current, complete, and accurate account, billing, and shipping information and to update it promptly when needed.

Shipping, Delivery, and Risk of Loss

Shipping terms are outlined in our Shipping Policy. Delivery timelines are estimates and may be affected by carrier delays, weather, holidays, incorrect addresses, or other events outside our control.

Third-Party Tools and Links

We may provide access to third-party tools, websites, payment processors, shipping providers, analytics services, or integrations that we do not monitor or control. These are provided as available. We are not responsible for third-party content, accuracy, privacy practices, or performance.

User Comments and Submissions

If you submit reviews, comments, suggestions, images, or other content, you grant HerEmpire permission to use that content for website, marketing, customer service, and business purposes where permitted by law.

You agree that submitted content must not violate third-party rights, contain unlawful or abusive material, or include malicious code.

Personal Information

Your submission of personal information through the store is governed by our Privacy Policy and Privacy & Security page.

Errors, Inaccuracies, and Omissions

We reserve the right to correct errors, inaccuracies, or omissions and to change or cancel orders if any information is inaccurate at any time without prior notice, including after an order has been submitted.

Prohibited Uses

You are prohibited from using the website or its content for unlawful purposes, to violate laws, infringe intellectual property rights, harass others, submit false information, transmit malware, collect personal information without consent, or interfere with security features.

Disclaimer of Warranties and Limitation of Liability

The service and all products are provided "as is" and "as available" unless otherwise required by law. HerEmpire does not guarantee uninterrupted service, error-free website operation, or that product results will meet individual expectations.

Indemnification

You agree to indemnify and hold harmless HerEmpire.ca and its affiliates, partners, employees, contractors, and service providers from claims arising from your breach of these Terms or violation of any law or third-party right.

Governing Law

These Terms are governed by and construed in accordance with the laws of Ontario and the applicable federal laws of Canada.

Changes to These Terms

We reserve the right to update or replace any part of these Terms by posting updates to our website. Continued use of the website after changes are posted constitutes acceptance of those changes.

Contact Information

Questions about these Terms of Service can be sent to info@herempire.ca or cs@herempire.ca.

Last updated: May 2026